Customer Relations

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Social media is so much more than posting pretty pictures. It's how your customers and potential customers interact with your brand on a regular basis and it can't be ignored.

When working with Foxtrot Media, you have a team that is monitoring your social media, Google and Yelp for questions, comments and reviews daily. 

We are skilled at crafting responses and pride ourselves in knowing the important details about your business so that we can answer many questions with confidence and without having to bother your staff. 

We have turned many sour reviews around into better reviews and loyal customers by responding promptly and professionally. 

Contact us for a FREE consultation. 

Reviews

Contact us for a FREE consultation. 

Testimonials

Since starting with Foxtrot Media, the needs of my social marketing have been met beyond my expectations. Very responsive and creative with a touch of family. When you find someone that cares for your business the way you do, why would you not want to partner with them so you both can grow. I’m excited even during these trying times Continue Reading
Harvest Bistro ⭑⭑⭑⭑⭑
As managing partner of a 5 unit restaurant group I feel their services, attention to detail and professionalism are an asset to our operation. The entire team, lead by Deb Smith, have created a social media awareness and presence for our brand that is unprecedented in its performance and results. Our guests are constantly commenting on the content and quality Continue Reading
Stephen Valentine ⭑⭑⭑⭑⭑
Foxtrot always goes above and beyond with their services. Deb and Jon are knowledgeable, helpful, and available to assist, even with the most challenging requests. A recent video they produced for us at Preferred Behavioral Health Group was outstanding! We have been delighted to work with Foxtrot for a few years now, and we continue to value their experience and Continue Reading
Linda Keenan ⭑⭑⭑⭑⭑
I’m not sure where to begin with Foxtrot since they have been absolutely amazing from day one! As a small business owner with multiple units in a world of never ending technology Deb & Jon have given the Tino’s concept the boost it rightfully deserves all over social media, Google, etc. Marketing is one of those things nobody wants to Continue Reading
Tino Procaccini ⭑⭑⭑⭑⭑ Tino's Artisan Pizza Co.
Foxtrot Media is a pleasure to work with. They manage the crafting of our social media posts, email blasts and paid ad campaigns. We benefit from their 10+ years experience and social media expertise. They also recently got us some wonderful PR in NJ Monthly which was not part of our contract. It's just the way they are always thinking Continue Reading
Susan Hordych ⭑⭑⭑⭑⭑ Suzi's Sweet Shoppe
Foxtrot Media launched the social media platforms for our nonprofit organization in 2012 and remains a valued consultant. Deborah and her team are creative, extremely knowledgeable, and a pleasure to work with. They exceeded every expectation and greatly increased the visibility of our organization. I would happily recommend Foxtrot Media to any organization looking to launch or improve their social Continue Reading
Marion Lynch ⭑⭑⭑⭑⭑ Marketing and Media Consultant
Deborah is definately the "go-to" person for Social Media advice. I highly recommend her services!
Susan Rochelle ★★★★★ A.I.A., Architect